AUGUST 2022

Canadian Auto Electric: Taking Customer Experience to the Next Level with a Dedicated Online Ordering System

Celebrating over 40 years of success, we are proud to announce this monumental achievement! In our long existence as a business, it would have been easy to pump the brakes, but we have not. Instead, we constantly drive for continued innovation and change. This hunger for progress has led Canadian Auto Electric down the path of developing an online ordering system to make our customers’ ordering experience quicker, easier, and more efficient.

CAE: Developing an Innovative Way to Meet Increasing Demands

The demand for CAE’s premium products has grown tremendously in the past decade. CAE is always adopting new techniques for faster and more efficient means of ordering and getting parts delivered quickly. With the implementation of our brand-new e-commerce website, our customers have access to our robust online catalog, complete with interchangeable part numbers, OEM part numbers, and identifiable brands you can trust.

This website is our way of making the ordering process exceptionally user friendly and easy for our dedicated business customers. You now have the ability to access our entire catalog at your fingertips, both on your computers and on your smartphones or tablets.

CAE: A Continued Emphasis on Customer Service

Building upon our unmatched customer service experience, we have taken our commitment to customer service and showcased it online for our loyal business customers. With a simple login, you can now buy parts and components from your own dedicated online portal, which is tailored to your specific business account. When accessing your online portal, you have convenient access to:

• Personalized selection of parts and services
• Picture of products
• Detailed specifications of products
• Check for upgradable products
• Access to your previous invoices
• Status of your current orders

CAE: A Trusted Supplier in North America

Being Canadian-owned and operated has a deeper meaning for us at CAE. We value our country and strive to be a trustworthy, reliable, and recognizable automotive and heavy-duty parts distributor throughout North America. Our new online experience doubles down on this goal by creating a new way for our customers to order parts online at any hour of the day. We are confident that our cross-platform catalog can help you get the parts you need quick and easy, helping your business move faster.

As always, our dedicated customer service team is available to assist you with any question, need, or request. Even after 40 years in the automotive and heavy-duty industries, our team at Canadian Auto Electric remains committed to delivering a customer service experience that makes you feel like part of the CAE family.

If you want to learn more about our new online ordering system, or need help accessing your online portal, contact us online or give us a call at (416) 299-1699 or toll-free: 888-283-7483.